Legal

Privacy policy

This policy describes how Heuman Labs handles information when you visit our site, contact us, or engage our services. We keep collection purposeful and access limited.

Last updated: October 29, 2026

Who we are

Heuman Labs (“we”, “us”) operates heumanlabs.com and related engagement channels. For privacy questions, contact contact@heumanlabs.com.

Information we collect

Information you provide. Name, email, company, role, and the contents of messages you send when you contact us or pursue an engagement.

Technical data. Standard server and analytics signals such as IP address, browser type, device, pages viewed, referring site, and approximate location derived from IP — used to operate, secure, and improve the site. Website measurement is described under Analytics below.

Client engagement data. When we work under contract, we may process business data you supply solely to deliver the engagement, under the terms of that agreement and any data processing addendum.

How we use information

We use information to:

  • Respond to inquiries and evaluate engagement fit
  • Deliver contracted research and implementation work
  • Operate, secure, and improve our website and communications
  • Meet legal, compliance, and accounting obligations

We do not sell personal information. We do not use client engagement data to train public models.

Analytics

We use Google Analytics 4 for a small set of journey signals: pages visited, referring sites, approximate geography, device and browser, primary navigation and CTA clicks, outbound and social links, contact-form starts and submissions, and whether a lead was created. Scroll depth is summarised when you leave a page, not as a stream of scroll events. This uses cookies set by Google (such as _ga).

Contact form measurement records the engagement plan you select and your role category. It does not send your name, email, company, or message contents to Google.

Google processes this data for us, including IP address, under its own terms. We do not sell personal information. You can opt out of Google Analytics with the Google Analytics opt-out add-on or your browser’s cookie controls. Google’s policy is at policies.google.com/privacy.

Sharing

We share information only with service providers who process it on our behalf (for example hosting, email, or analytics), when required by law, or with your direction in the course of an engagement. Providers are bound to appropriate confidentiality and security obligations.

Retention

Contact records are retained as long as needed to manage the relationship and meet legal requirements. Engagement data is retained per contract and then deleted or returned according to that agreement.

Your choices

You may request access, correction, or deletion of personal information we hold about you, subject to legal and contractual limits. Email contact@heumanlabs.com with the subject line “Privacy request.”

Updates

We may update this policy as our practices or legal requirements change. Material updates will be reflected by the date above.